What research methods do experts use when reviewing online casinos?

  (photo credit: SHUTTERSTOCK)
(photo credit: SHUTTERSTOCK)

A site that produces good, honest reviews of online casinos can be extremely useful to players. They are often used to help players find platforms that best fit their needs because everyone’s gaming preferences are different.

Some players may want a social casino, another could be on the hunt with a PayPal casino, while another’s search may be for a platform that has a wide range of live dealer blackjack tables.

Instead of visiting individual sites and looking for things like licensing and payment info, a review site will do all the heavy lifting for its readers. For example, gambling experts at Legal Casino, a trusted review website, dip their readers into the well of knowledge for things like bonus details, payment options, games variety and casino rankings.  But what are the methods used by the experts to produce high-quality information? 

Difference Between Registering and Visiting

Anyone can visit online casino sites and spend some time browsing around. You can see all the available games, search for the casino’s licence details and even check out extra features that they have like a welcome bonus offer.

But that honestly just scratches the surface because a site visitor won’t get full access to the entire site, and this is a very important distinction to make from what expert reviews do. 

Without actually opening an account, there is no way to fully know the exact details of things like payment options, specific details of VIP clubs and even in some instances, the full range of exclusive games. Experts at review sites will go the extra mile and sign up for an account to reveal all of this. 

Registration and Deposits

An expert casino reviewer will likely do a walkthrough of the sign-up process, including screenshots, to give readers the exact view of what is required. If you are searching for a good site to use and have to go through the steps of registering for each one that you come across before finding the right one, it would be nothing short of exhausting. 

Taking that a step further, very often on casino sites, it’s not until the account has been opened that you will see the full range of payment options that are available. This is region-specific, so look for honest reviews targeted towards your country. Payment and withdrawal options are big deals for customers, so having clear information about it from experts is ideal.

In-Depth Analysis

You will often find that high-quality casino reviews go into a deep dive into every detail possible about the site. It will even take into consideration things that the average player may not think about, like the user interface. A site with good navigation can make a world of difference, and the quality of mobile apps can also boost the player experience.

Breaking down the number of games available, the speed and quality of streaming for live dealer tables and promotions are all studied in-depth. A big part of the online casino experience is the handling of promotions, as things like reload bonuses, rewards clubs, tournaments and free spins can, under the right circumstances, add a lot of value. 

But they can also be confusing as well, because of terms and conditions. The nice thing about review sites as well, is that they make it much easier to compare the quality and value of promotions from across a range of recommended sites.

Reaching Out to Customer Support

Another technique that expert casino reviews will use is to reach out to customer support. Why? For the sake of testing not only the response time of the service, but also to get an idea of the quality of the help that is provided. This also ties in with how extensive and well-written help pages on the platform are, and how transparent a casino site is about things like fees and withdrawal times. 

Good and Bad

How do you know if you are looking at an expertly curated casino review? That will be all about the details and it’s easy to tell what has been written from personal experiences against generic filler content.

A good clue is that the review also points out some negatives of a site, which exists on all platforms. It could be anything from a low-value welcome bonus offer to poor menu systems or a lack of variety in payment options. Honesty has a lot more value for players.

In Conclusion

Finding good casino review sites can be an extremely useful step on the journey of finding a safe platform to play on. But as not all review sites are created equal, ensure that you are on one where the content is crafted by experts.

This article was written in cooperation with Jeffrey Jackson